Privacy Policy

Last Updated: January 2026

At Escape 2 Island, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (escape2island.com) or use our booking services.

Information We Collect

We collect information that helps us provide a seamless travel experience for you. This includes:

• Personal Identification: Name, age and nationality (required by the Harbor Master for manifest logs).
• Contact Information: Email address and WhatsApp/Phone number to send booking confirmations and travel updates.
• Payment Data: Credit card details or bank account information (processed securely through our third-party payment gateways; we do not store your full card details on our servers).
• Technical Data: IP address, browser type, and usage patterns via cookies to improve our website performance.

How We Use Your Information

Your data is used specifically for:

• Processing Bookings: To issue e-tickets and manage your seat reservations.
• Communication: To send you itinerary details, weather-related delays, or responses to your inquiries.
• Legal Compliance: To provide passenger manifests to the Indonesian Port Authorities (Syahbandar) as required by maritime law.
• Marketing (Optional): To send you special "Escape 2 Island" offers if you have opted-in to our newsletter.

Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. We only share information with:

• Service Providers: Such as payment processors (e.g., Midtrans/PayPal) and cloud hosting services.
• Port Authorities: To comply with Indonesian maritime safety regulations.
• Affiliated Partners: Only if necessary to fulfill a specific service you booked (e.g., a shuttle pick-up service).

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

• SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to ensure your data is encrypted during transmission.
• Secure Storage: Personal data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights.

Cookies Policy

We use "cookies" to enhance your experience. Cookies allow us to remember your preferences (like language or currency) and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct any inaccurate information.
• Deletion: Request that we delete your personal data (subject to legal or administrative requirements, such as tax or manifest laws).

Changes to This Policy

Escape 2 Island reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

Children & Pets

• Children welcome. Pets must be declared during booking.

Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please contact us:

Email: robert@escape2island.com

WhatsApp: +62 82339470420